“1 Star – Avoid This Property and Management Company This was, without question, one of the worst travel and hospitality experiences I have ever had. Before we even arrived, I tested positive for COVID and contacted the host immediately. We were not asking for a refund. We simply asked to move our reservation to different dates. We were told that our situation did not qualify under their policies and that nothing could be done. We were left with the choice of either losing the entire reservation or traveling while I was sick. When we arrived, things only got worse. One of the beds had hair in it, another bedroom had bugs on the bed, and the cleanliness was far below what anyone should expect from an Airbnb. Being sick and walking into a property that was not properly cleaned made the entire situation even more upsetting. We remained respectful and simply wanted reasonable solutions. Instead, the communication from the management company was shockingly rude, dismissive, and unprofess”
Managed by Luxury Rental Management
Casa Garita, 3BR in Centro, Amazing Views & Luxury Beds
WiFiA/CParkingTerraceFull Kitchen
Managed by Luxury Rental Management
Boutique local team · 70+ homes · 4,000+ verified guest reviews · About us
from
$5,754.82 /night
